Frequently Asked Questions

Waste Management of Alameda County, Inc. (WMAC) is the exclusive provider of residential and commercial recycling, organics and trash collection services for the City of Albany. 

For questions about your service, you may contact WMAC Customer Service.  For single-family and multi-family residents, call (510) 613-8710 and for commercial customers, call (510) 613-8700.

What are the hours of collection? 
My garbage/recycling/compost service was missed. Whom do I call?
My cart/bin is damaged/missing. Whom do I call?
What if I have physical difficulty taking my carts out to the curb?
Is there financial assistance for low-income residents?
How do I recycle used motor oil? Filters?
Who should I call about the disposal of household hazardous waste?
I'm interested in home composting. Where can I get more information?

Q. What are the hours of collection?
A. Service hours are Monday - Friday from 7:00 am to 7:00 pm. Regular Saturday Collection Service is available for customers having at least 3 pickups Monday-Friday.

Q. My garbage/recycling/compost service was missed. Whom do I call? 
A. Single and Multi-Family dwelling customers should call WMAC at (510) 613-8710.
Commercial customers should call WMAC at (510) 613-8700.

Q. My cart/bin is damaged/missing. Whom do I call? 
A. Single and Multi-Family dwelling customers should call WMAC at (510) 613-8710.
Commercial customers should call WMAC at (510) 613-8700.

Q. What if I have physical difficulty taking my carts out to the curb?
A. Residential carts can be collected from backyards for an additional fee, or no fee for qualifying disabled individuals.  Call WMAC at (510) 613-8710 for details or download Disabled Service application.

Q. Is there financial assistance for low-income residents?
A. There is not a program for all low-income residents, but seniors may apply for a 20% discount using this form.

Q. How do I recycle used motor oil? Filters? 
A. Free curbside collection of used motor oil and car filters is available to single-family residents.  Place used motor oil in one-gallon screw-top jug available through WMAC (510-613-8710) along with oil filter in customer-provided sealed plastic bag curbside next to carts on collection day.

Others may contact the Alameda County Recycling Hotline toll-free at (877) STOPWASTE (786-7927) or visit its website, www.StopWaste.Org, to learn about motor oil recycling services.

Q. Who should I call about the disposal of household hazardous waste?
A. Call the Alameda County Household Hazardous Waste Program at (800) 606-6606 or visit www.household-hazwaste.org.

Q. I'm interested in home composting. Where can I get more information?
A. Call the "Rotline" at (510) 444-SOIL or visit www.StopWaste.org for information about home composting, and remember that many items not compostable at home (food-soiled paper, meat and cheese, bread products) can be placed in your green waste cart for composting.